Ruchi Lathia
A Product Enthusiast with 5+ years of experience motivated to deliver high-quality solutions to problem statements in the Contact center space.Fascinated by the integration of tech,life,and business and passionate about solving user problem
Resume
Projects
Observations
Work Experience
Senior Application Developer
Telus International
December 2020 - Present • 3y 4m
Senior Systems Engineer
Infosys Ltd
October 2016 - December 2020 • 4y 1m
Education
Neotia Institute of Technology Management and Science
BTech
2012 - 2016
See Resume
Projects
Here is my take on the problem statements which were of particular interest to me
PRD
TATA Neu - Improving User Acquisition and Engagement
TATA Neu
•E-Commerce
Product Teardown
Cult Fit - Product Teardown
Cult Fit
•Healthcare Tech
Product Teardown
Product Psychology behind CRED
CRED
•FinTech
Case Study
Nykaa - Business Opportunities
NYKAA
•E-Commerce
PRD
Meesho-Improving Reseller/User Acquisition and Retention
MEESHO
•E-Commerce
PRD
Exploring the Hiccups in 1MG
TATA 1MG
•Healthcare Tech