Ruchi Lathia

Ruchi Lathia

A Product Enthusiast with 5+ years of experience motivated to deliver high-quality solutions to problem statements in the Contact center space.Fascinated by the integration of tech,life,and business and passionate about solving user problem

Resume

Projects

Observations

Work Experience

Telus International

Senior Application Developer

Telus International

December 2020 - Present 3y 3m

Infosys Ltd

Senior Systems Engineer

Infosys Ltd

October 2016 - December 2020 4y 1m

Education

Neotia Institute of Technology Management and Science

BTech

2012 - 2016

See Resume

Projects

Here is my take on the problem statements which were of particular interest to me

PRD

product work illustration

TATA Neu - Improving User Acquisition and Engagement

product work illustration
TATA Neu

TATA Neu

E-Commerce

Product Teardown

product work illustration

Cult Fit - Product Teardown

product work illustration
Cult Fit

Cult Fit

Healthcare Tech

Product Teardown

product work illustration

Product Psychology behind CRED

product work illustration
CRED

CRED

FinTech

Case Study

product work illustration

Nykaa - Business Opportunities

product work illustration
NYKAA

NYKAA

E-Commerce

PRD

product work illustration

Meesho-Improving Reseller/User Acquisition and Retention

product work illustration
MEESHO

MEESHO

E-Commerce

PRD

product work illustration

Exploring the Hiccups in 1MG

product work illustration
TATA 1MG

TATA 1MG

Healthcare Tech

Observations

Details observed while using products, going through workflows, walking a mile in the shoe of the role.