Adnan Chinwala
I have 3 years of experience in Operations, primarily as support. Through this program, I hope to break into PM and help businesses design and improve their products in a manner that benefits both the users and the business. On personal front, my hobbies are gardening and watching fiction.
Resume
Projects
Observations
Work Experience
Senior Customer Support Representative
Google Operations Center
January 2020 - April 2021 • 1y 3m
Quality Specialist
Amazon
August 2019 - December 2019 • 4m
New Business Operations Associate
Accenture
June 2018 - July 2019 • 1y 1m
Education
Osmania University
BBA
2015 - 2018
See Resume
Projects
Here is my take on the problem statements which were of particular interest to me
PRD
Increasing ATS at Swiggy by 10%
Swiggy
•E-Commerce
PRD
Reduce cancellation rate at Zomato by 25%
Zomato
•E-Commerce
Product Teardown
Improving Booking.com's NSM
Due to covid -19 majority of OTAs had taken a hit to their nsm and overall platform experience. As a PM at booking.com, need to look at possible angles and solution to create an uptick on Booking’s North Star Metric.
Booking.com
•Travel & Tourism